Core Services

Self Service and Informational Core Services

The following types of activities are considered self-service or informational core services:

•Determination of eligibility to receive services under WIA;

•Outreach, intake (which may include worker profiling) and orientation to the information and other services available through the system;

•Job search and placement assistance, and where appropriate, career counseling;

•Provision of employment statistics information relating to local, regional, and national labor market areas, including:

·Job vacancy listings in such labor market areas;

·Information on job skills necessary to obtain the jobs listed, and

·Information relating to local occupations in demand and the earnings and skill requirements for such occupations.

•Provision of information regarding how the local area is performing in the local performance measures and any additional information with respect to the Workforce Development Center System in this local region;

•Provision of accurate information relating to the availability of supportive services, including child care and transportation available in the local region, and referral to such services as appropriate;

•Provision of information regarding filing claims for unemployment compensation;

•Assistance in establishing eligibility for:

·Welfare-to-Work available in the local region; and

 

 

 

·Programs of financial aid for assistance for training and education programs that are not funded under the Act and are available in the region.

•Follow-up services, including counseling regarding the workplace, for WIA participants who are placed in unsubsidized employment, for not less than 12 months after the first day of employment, as appropriate.

Staff-Assisted Core Services

The following types of activities are considered staff-assisted core services:

•Counseling

•Individual job development

•Job Clubs, and

•Screened referrals (testing and background checks done before referral, or when operating as the employers agent).

Intensive Services

The Act requires that a participant receive intensive services before being determined to be in need of training services to obtain employment that leads to self-sufficiency. The following types of activities and services are considered intensive services:

•Comprehensive and specialized assessments of skill levels and service needs, including diagnostic testing and use of other assessment tools, and in-depth interviewing and evaluation to identify employment barriers and appropriate employment goals;

•Development of an individual employment plan, to identify the employment goals, appropriate achievement objectives, and appropriate combination of services for the participant to achieve the employment goals;

•Group counseling;

•Individual counseling and career planning;

•Case management for participants seeking training services;

 

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•Short term prevocational services including development of learning skills, communication skills, interviewing skills, puncuality, personal maintenance skills, and professional conduct, to prepare individuals for unsubsidized employment or training;

•Out-of-area job search expenses;

•Relocation expenses;

•Internships; and

•Work Experience

Training Services

The following types of activities are services considered to be Training Services:

•Occupational skills training, including training for non-traditional employment;

•Programs that combine workplace training with related instruction, which may include cooperative education programs;

•Training programs operated by the private sector;

•Skill Upgrading and Retraining;

•Entrepreneurial training;

•Job readiness training; and

•Customized training

Supportive Services

Supportive Services are those that are necessary to enable an individual to participate in activities authorized under WIA. The following types of supportive services are allowable under WIA:

•Clothing;

•Counseling;

•Dependent care;

•Financial assistance;

•Health care;

•Housing assistance;

•Miscellaneous services;

•Needs-Related payments;

•Residential / Meals support;

•Services to individuals with disabilities;

•Supported employment and training; and;

•Transportation